Nexa Tools Pro operates this store and website, including all associated information, content, features, tools, products, and services, to provide you, as a customer, with a personalized shopping experience (the “Services”). Nexa Tools Pro is powered by Chariow (www.chariow.com), which enables us to provide you with the Services. This Privacy Policy describes how we collect, use, or share personal information when you visit, use, make a purchase, or conduct another transaction using the Services, or otherwise communicate with us. If there is a conflict between our Terms and Conditions and this Privacy Policy, this Privacy Policy shall prevail with respect to the collection, processing, and sharing of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you confirm that you have read this Privacy Policy and agree to the collection, use, and sharing of your information as described in this Privacy Policy.

What Personal Information Do We Collect or Process?

When we use the term “personal information,” we refer to information that identifies you or another person, or that can be directly associated with you. Personal information does not include information that is collected anonymously or that has been anonymized in such a way that identification or association with you is no longer possible. Depending on how you interact with the Services, where you live, and as permitted or required by applicable law, we may collect or process the following categories of personal information, including inferences drawn from such personal information:

1. Contact Information, including your name, mailing address, billing address, shipping address, phone number, and email address.
2. Financial Information, including credit and debit card numbers, financial account numbers, payment card information, financial account information, transaction details, payment method, payment confirmation, and other payment details.
3. Account Information, including username, password, security questions, configurations, and settings.
4. Transaction Information, including the items you browse, add to your cart, add to your wishlist, or purchase, return, exchange, or cancel, as well as your past transactions.
5. Communications with Us, including information you provide when communicating with us, for example, when you submit a customer support request.
6. Device Information, including information about your device, browser, or network connection, IP address, and other unique identifiers.
7. Usage Information, including information about your interaction with the Services, including how and when you interact with or browse the Services.

Sources of Personal Information

We may collect personal information from the following sources:

1. Directly from You — We collect information when you create an account, access or use the Services, communicate with us, or otherwise provide us with your personal information.
2. Automatically Through the Services — We collect information from your device or when you use our products or services or visit our website, including through the use of cookies and similar technologies.
3. From Our Service Providers — We collect information when we engage service providers to enable certain technologies and when they collect or process your personal information on our behalf.
4. From Our Partners and Other Third Parties

How Do We Use Your Personal Information?

Depending on how you interact with us or which Services you use, we may use personal information for the following purposes:

1. Providing, Personalizing, and Improving the Services. We use your personal information to provide you with the Services. This includes performing our contract with you, processing your payments, fulfilling your orders, storing your configurations and items of interest, sending account-related notifications, creating, maintaining, and managing your account, arranging shipping, facilitating returns and exchanges, allowing you to leave reviews, and creating a personalized shopping experience for you by, for example, recommending products based on your purchases. This may also include using your personal information to further personalize and improve the Services.
2. Marketing and Advertising. We use your personal information for marketing and advertising purposes, such as sending marketing and advertising communications by email, SMS, or mail, and displaying online advertisements for products or services on the Services or other websites, including based on items you have previously purchased or added to your cart, as well as other activities related to the Services.
3. Security and Fraud Prevention. We use your personal information to authenticate your account, provide a secure payment and shopping experience, detect, investigate, or take action regarding potentially fraudulent, illegal, dangerous, or malicious activities, protect public safety, and ensure the security of our Services. If you choose to use the Services and create an account, you are responsible for protecting your account login credentials. We strongly recommend that you do not share your username, password, or other access credentials with anyone else.
4. Communicating with You. We use your personal information to provide effective customer support and services, respond promptly to your requests, and maintain our business relationship with you.
5. Legal Reasons. We use your personal information to comply with applicable law or respond to legal proceedings, including requests from law enforcement or regulatory authorities, to investigate or participate in civil investigations, potential or actual disputes, or other adversarial proceedings, and to investigate potential violations of our terms or policies or to investigate or enforce our terms and policies.

How Do We Share Personal Information?

In certain circumstances, we may share your personal information with third parties for legitimate purposes consistent with this Privacy Policy. These circumstances may include:

1. With Chariow and Other Service Providers that provide services on our behalf, such as IT management, payment processing, data analysis, customer support, cloud storage, fulfillment, and shipping.
2. With Business and Marketing Partners that provide marketing services for you and display advertising to you. For example, we use Chariow to support personalized advertising with third-party services based on your online activities across various merchants and websites. Our business and marketing partners use your information in accordance with their own privacy policies. Depending on where you live, you may have the right to ask us not to share information about you for targeted advertising and marketing based on your online activities across various merchants and websites. If you wish to exercise your right and opt out of these uses, you have the opportunity to do so here.
3. When You Ask Us or otherwise provide your consent for us to share certain information with third parties, for example, to deliver products to you, or when you use social media widgets or login integrations.
4. With Our Affiliates or otherwise within our corporate group.
5. In Connection With a Business Transaction, such as a merger or bankruptcy, to comply with applicable legal obligations, including responding to subpoenas, search warrants, and similar requests, to enforce applicable terms of service or policies, and to protect or defend the Services, our rights, and the rights of our users or others.

Relationship with Chariow

The Services are hosted by Chariow. Chariow collects and processes personal information regarding your access to and use of the Services in order to provide and improve the Services. Information you submit to the Services is shared with Chariow and with third parties who may be located in countries other than your country of residence in order to provide and improve the Services.

To protect, develop, and improve our business, we also use certain advanced features provided by Chariow that incorporate data and information from your interactions with our store, with other merchants, and with Chariow. To provide these advanced features, Chariow may use personal information collected through your interactions with our store, other merchants, and Chariow.

In these circumstances, Chariow is responsible for processing your personal information, including responding to your requests to exercise your rights regarding the use of your personal information for these purposes. For more information about how Chariow uses your personal information and what rights you have, please consult Chariow’s Consumer Privacy Policy at www.chariow.com/privacy. Depending on where you reside, you may be able to exercise certain rights regarding your personal information listed here through the Chariow Privacy Portal.

Third-Party Websites and Links

The Services may provide links to websites or other online platforms operated by third parties. If you follow links to websites that are not affiliated with or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of these websites, including the accuracy, completeness, or reliability of information found on these websites.

Information you provide in public or semi-public locations, including information you share on third-party social media platforms, may also be viewed by other users of the Services and/or users of those third-party platforms, without restrictions on its use by us or by a third party. Our inclusion of such links does not imply that we endorse the content of these platforms or their owners or operators, unless expressly stated in the Services.

Children’s Data

The Services are not intended for use by children, and we do not knowingly collect personal information from children who are not considered minors in your country. If you are the parent or guardian of a child who has provided us with personal information, you may contact us using the contact information provided below to request the deletion of that information.

As of the effective date of this Privacy Policy, we do not knowingly “share” or “sell” the personal information of individuals under the age of 16, as defined by applicable law.

Security and Retention of Your Information

Please note that no security measure is perfect or impenetrable, and therefore we cannot guarantee “perfect security.” In addition, information you send to us may be exposed to risks during transmission. We recommend that you do not use unsecured channels when transmitting sensitive or confidential information to us.

The length of time we retain your personal information depends on various factors. These may include, for example, whether we need the information to manage your account, provide services to you, comply with legal obligations, resolve disputes, or enforce other applicable agreements and policies.

Your Rights and Choices

Depending on where you reside, you may have some or all of the rights listed below regarding your personal information. However, these rights are not absolute, may only apply in certain circumstances, and in some cases we may decline your request to the extent permitted by law.

1. Right of Access/Information. You may have the right to request access to the personal information we have stored about you.
2. Right to Deletion. You may have the right to request that we delete the personal information we have stored about you.
3. Right to Correction. You may have the right to request that we correct inaccurate personal information we have stored about you.
4. Right to Data Portability. You may have the right to receive a copy of the personal information we have stored about you and to request that we share it with a third party in certain circumstances and subject to certain exceptions.
5. Right to Opt Out of the Sale or Sharing of Data for Targeted Advertising. Depending on where you reside, you may have the right to opt out of the “sale” or “sharing” of your personal information or to object to the processing of your personal information for purposes that constitute “targeted advertising” under applicable privacy laws. If you wish to exercise your right and opt out of these uses, you have the opportunity to do so here. Please note: If you visit our website with the “Global Privacy Control” opt-out signal enabled, depending on your location, we will automatically treat this as an opt-out request for the device and browser you use to visit the website. If we can associate the device from which the signal originates with a Chariow account, we will also apply the opt-out request to that account. More information about Global Privacy Control can be found at https://globalprivacycontrol.org/. In addition to Global Privacy Control, we do not recognize other “Do Not Track” signals that may be sent by your web browser or device.
6. Communication Preferences. We may send you promotional emails. You can unsubscribe from receiving these emails at any time by using the unsubscribe option included in our promotional emails. If you unsubscribe, we may still send you non-promotional emails, such as emails concerning your account or orders you have placed.

If you reside in the United Kingdom or the European Economic Area, you may exercise the following additional rights, subject to exceptions and limitations under local law, in addition to the rights mentioned above:

1. Right to Object and Right to Restriction of Processing. You may have the right to request that we stop or restrict the processing of personal information for certain purposes.
2. Withdrawal of Consent. Where we rely on consent to process your personal information, you have the right to withdraw that consent. If you withdraw your consent, this does not affect the lawfulness of processing based on your consent before its withdrawal.

You may exercise these rights as indicated in the Services or by contacting us using the contact information provided below. For more information about how Chariow uses your personal information and what rights you have, including rights concerning information processed by Chariow, please visit https://www.chariow.com/privacy.

You will not be disadvantaged for exercising these rights. Where permitted or required by applicable law, we may need to verify your identity before processing your requests. In accordance with applicable laws, you may designate an authorized agent to submit requests to exercise your rights on your behalf. Before accepting such a request from an agent, we require the agent to provide proof that you have authorized them to act on your behalf, and we may require you to verify your identity directly with us. We will respond to your request promptly in accordance with applicable law.

Complaints

If you have complaints regarding how we handle your personal information, please contact us using the contact information provided below. Depending on where you reside, you may have the right to appeal our decision by contacting us using the contact information provided below or by filing a complaint with the appropriate data protection authority. For the European Economic Area, there is a list of competent data protection supervisory authorities. If you wish to access it, you have the opportunity to do so here.

International Transfers

Please note that we may transfer, store, and process your personal information outside the country where you reside.

When we transfer your personal information outside the European Economic Area or the United Kingdom, we rely on recognized transfer mechanisms such as the European Commission’s Standard Contractual Clauses or equivalent agreements issued by the competent authority in the United Kingdom, unless the data transfer is to a country that has been demonstrated to provide an adequate level of protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, for example, to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will publish the revised Privacy Policy on this website, update the “Last Updated” date accordingly, and provide any notice required by applicable law.

Contact

If you have any questions regarding our privacy practices or this Privacy Policy, or if you wish to exercise any of your rights, please contact us at nexatoolspro@gmail.com. For purposes of applicable data protection laws, we are the controller of your personal information.

Our contact information is displayed below:

Nexa Tools Pro

nexatoolspro@gmail.com

https://nexatoolspro.store

Opt-Out Preferences

To opt out of targeted advertising and data sharing, please use the preference center available on our website or contact us directly using the information provided above.